– Exposing the Many Reasons Not to Trust GoDaddy with Your Domain Names

One of the most well-known domain registrars, and purveyors of budget hosting, is GoDaddy. They run ads all over the place, and have done a good job at placing themselves as the #1 company newbies think of when they decide they want a website.

The trouble is, they tend to have bad customer service, and they seem a little shady. It seems that they

  • Monitor domain searches run through their website, and register them themselves if the domain is percieved to be of any value. They park it and sell it for a lot for than their normal rate.
  • Fail to renew domains, allowing “domainers” to pick them up.
  • Arbitrarily suspend accounts and hold your domain ransom.
  • Make it hard for you to move your domain to another registrar.

Plus, I don’t like their cluttered and spammy-looking website, but that’s irrelevant. :D

The enraged (former) GoDaddy customers have formed a community at They’ve compiled a list of horror stories and alternative registrars, and have set up a forum where you can post your own story, or ask for advice if GoDaddy is being…bad.

EDIT: I later saw this post on the NoDaddy forum:

It is widely known that GD pushes the dedicated servers. I mentioned why in another post. Customer pays what, $120/mo for a dedicated host. Customer does not know that it is a $300-$400 shuttle box. And shared hosting is always slow, they max out the users (of course! that just makes good business sense). I think they have from 1000 – 3000 customers per host, but im not exactly sure on the figure. (Link)

That alone is bad. We all know that shared hosting is oversold, but GoDaddy seems to be on the extreme end of overselling (though Dreamhost is real bad about it too). And dedicated servers… Ugh. The low-end Shuttle computers are recommended for “basic word processing, e-mail, web browsing.” A box like that shouldn’t be used as a web server.

  • Robin

    Oh what a coincidence! I just post my ramblings on my Posterous blog about GoDaddy. They’ve just automatically renew a private registration on one of my domain which i am not intend to renew. They said it’s in the contract. Well i supposed to know that so i don’t mind paying for my mistake. But, with all those ads and options on checkout page, how could i know :DHowever, they’re the only ‘trusted’ registrar that accept my application to buy domains so i don’t have that much choices by far. But lesson learned and i keep my mind off their products except registering domains.

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  • Udegbunam Chukwudi

    This isn’t the first time I’m hearing such about Godaddy coupled with their never ending backend offers when you want to order one of their $1.99 domains.

    @Robin: I host my domain names with Netfirms and up to date no problems whatsoever. I even renewed till 2011.


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